Privacy Commitment

Data We Gather

Swinton collects and processes various types of personal information, including:

2. Our Use of Your Data

Your personal information is used for these key purposes:

• Car Hire Service Delivery and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements with precision. Your identity will be verified to confirm that you meet our rental criteria. We streamline the collection and return of your vehicle to enhance your experience. Payment processing, including deposits and additional charges, is managed efficiently to ensure a smooth transaction.
• Customer Communication for Service Delivery and Support:
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any modifications to our services or policies.
• Marketing Preferences and Consent Management:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • Evaluating website traffic to refine user experience and site performance. Conducting assessments to improve our vehicle fleet and service offerings.
• Regulatory Compliance and Legal Responsibilities:
  • Meeting legal and regulatory obligations. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Information Sharing Practices

Your personal information may be shared with:

• Rental Partners: We collaborate with third-party companies that assist in providing our services, including payment processors and IT support. These partners are required to safeguard your data.

Swinton does not share your personal information for marketing.

4. Information Protection

At Swinton, we take your privacy seriously and employ a variety of technical and organizational measures to safeguard your personal information from unauthorized access, changes, disclosure, or loss. These measures include encryption, strict access controls, secure server practices, and routine security evaluations. Despite these precautions, no method of electronic transmission or storage can guarantee absolute security.

Data Retention Policy

We keep your personal information only for as long as needed to achieve the objectives for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration for which we retain information varies based on the type of data and the context in which it is processed.

Your Rights with Swinton

Your rights under UK data protection law include:

• Access to Your Information: Request access to your personal information records.

For assistance with these rights, please reach out to us below.

Cookies and Data Tracking

Swinton's website employs cookies and similar technologies to improve your browsing experience, analyze visitor traffic, and customize content to your preferences. You can adjust your cookie settings directly through your browser at any time. This allows you to manage your online experience according to your personal choices.

Policy Changes

Swinton may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be clearly posted on this page along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about our privacy practices.

Contact Swinton

For inquiries regarding our Privacy Policy or data practices, reach out to us: